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References: Running Events and Learning From Retrospectives

  1. After-action review - Wikipedia - Explains the structured, blame-free debrief technique originally developed by the U.S. Army, the model behind this chapter's event-debriefing and retrospective practice.

  2. QR code - Wikipedia - Explains how QR codes encode and scan information, the technology behind this chapter's QR-code check-in system.

  3. Sprint retrospective - Wikipedia - Covers the Scrum framework's end-of-cycle review meeting, the software-industry practice this chapter adapts into a repeatable event retrospective.

  4. Agile Retrospectives: Making Good Teams Great - Esther Derby and Diana Larsen - Pragmatic Bookshelf - Derby and Larsen popularized the modern five-stage retrospective format (set the stage, gather data, generate insights, decide, close) now used across industries, the structure behind this chapter's event-retrospective checklist.

  5. Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method - Don A. Dillman, Jolene D. Smyth, and Leah Melani Christian - Wiley - Dillman is the most widely cited authority on survey design methodology, the "Tailored Design Method" behind this chapter's post-event survey question design and response-analysis guidance.

  6. Check in Attendees at Your Event - Eventbrite Help Center - Instructions for scanning QR codes and manually checking in attendees, directly supporting this chapter's session check-in system.

  7. Sprint Retrospective: How to Hold an Effective Meeting - Atlassian - A five-step facilitation guide and discussion techniques like "4 Ls," adaptable to this chapter's event debriefing meeting.

  8. How to Write Survey Questions That Get Better Responses - SurveyMonkey - Practical tips for clear, neutral survey questions, supporting this chapter's post-event survey design section.

  9. Set and Manage Your Refund Policy - Eventbrite Help Center - Explains how to configure refund windows and cancellation terms, directly supporting this chapter's cancellation and refund policy guidance.

  10. Afterschool Alliance - Afterschool Alliance - National resources on summer and multi-session programming, supporting this chapter's summer-camp-format and multi-session-series-planning sections.