FAQ Quality Report
Generated: 2026-04-11
Overall Statistics
- Total Questions: 91
- Overall Quality Score: 68/100
- Content Completeness Score: 92/100 (excellent — full course description, complete glossary, 17 chapters, 265-concept learning graph)
- Concept Coverage: 54% (143 / 265 concepts)
- Categories: 6
- Average Answer Word Count: 83 words
Category Breakdown
| Category | Questions | Avg Bloom | Notes |
|---|---|---|---|
| Getting Started | 12 | Remember / Understand | Course intro, audience, schedule, mascot |
| Core Concepts | 27 | Understand | All eight subject modules represented |
| Technical Details | 20 | Remember / Understand | Vocabulary, browser & device terms |
| Common Challenges | 12 | Apply | "What if…" scenarios, troubleshooting |
| Best Practices | 12 | Apply | "How do I…" how-to questions |
| Advanced Topics | 8 | Analyze / Evaluate / Create | Footprint, algorithms, bias, toolkit |
Bloom's Taxonomy Distribution
Aggregate target derived from per-category targets in the skill spec.
| Level | Actual | Target | Deviation |
|---|---|---|---|
| Remember | 31% (28) | 21% | +10 |
| Understand | 33% (30) | 32% | +1 |
| Apply | 31% (28) | 25% | +6 |
| Analyze | 4% (4) | 14% | -10 |
| Evaluate | 0% (0) | 4% | -4 |
| Create | 1% (1) | 3% | -2 |
| Total deviation | ~32% |
Bloom Score: 10/25 — total deviation just above 30%. The FAQ format leans toward Remember / Understand / Apply because students typically search FAQs for definitions and how-to answers. The shortage is in Analyze / Evaluate / Create, which would require comparison-style and design-style questions. See recommendations below.
Answer Quality Analysis
| Metric | Actual | Target | Score |
|---|---|---|---|
| Answers with examples / scenarios | 56 / 91 (62%) | ≥40% | 7 / 7 |
| Answers with source links | 85 / 91 (93%) | ≥60% | 7 / 7 |
| Average word count | 83 | 100–300 | 4 / 6 |
| Complete answers | 91 / 91 (100%) | 100% | 5 / 5 |
| Answer Quality Score | 23 / 25 |
The average answer is slightly below the 100-word floor. Many answers are concise on purpose (Grade 5 readability), but Core Concept and Advanced Topic answers could be expanded with one or two more sentences of context.
Concept Coverage
- Total concepts in learning graph: 265
- Concepts referenced in FAQ: 143
- Coverage: 54%
- Coverage Score: 15 / 30
Coverage is moderate. The FAQ touches every cluster in the learning graph but skips many fine-grained capstone artifacts (e.g., Personal Pledge, Reflection Journal, Buddy Class Sharing) that are pedagogical activities rather than answerable questions, plus a number of granular vocabulary terms that students are unlikely to search for by name.
A separate document, FAQ Coverage Gaps, lists the uncovered concepts grouped by priority.
Organization Quality
| Check | Result |
|---|---|
| Logical categorization | Pass |
| Progressive difficulty (basic → advanced) | Pass |
| No duplicate questions | Pass |
| Clear, searchable question phrasing | Pass |
| Organization Score | 20 / 20 |
Link Validation
- Total internal links: 96
- Anchor links (
#fragment): 0 (compliant — hard rule satisfied) - Broken links: 0
- Unique chapter targets linked: 17 of 17 chapters
Overall Quality Score: 68 / 100
| Component | Earned | Possible |
|---|---|---|
| Coverage | 15 | 30 |
| Bloom's Distribution | 10 | 25 |
| Answer Quality | 23 | 25 |
| Organization | 20 | 20 |
| Total | 68 | 100 |
The overall score is below the 75-point success threshold. The two pull-down factors are (1) moderate concept coverage and (2) Bloom's distribution that under-represents Analyze / Evaluate / Create. Both are improvable; see recommendations.
Recommendations
High Priority
- Add 6–8 Analyze-level questions comparing pairs of related concepts. Examples:
- "What is the relationship between data tracking and clickbait?"
- "How are cyberbullying and ordinary online conflict different?"
- "Why does a trusted source matter more than a viral post?"
- Add 3–4 Evaluate-level questions that ask students to make a judgment:
- "Which is the best way to respond to a mean comment?"
- "When should I block someone vs. report someone?"
- Add 2–3 Create-level questions about producing original work:
- "How would I design a Family Media Plan that fits my home?"
- "How would I write my own Personal Pledge?"
- Lengthen the shortest answers (below 80 words) by one or two sentences of context, especially in the Core Concepts and Advanced Topics sections, to reach the 100-word minimum target.
Medium Priority
- Add questions for high-value uncovered concepts (see FAQ Coverage Gaps):
- Two-Factor Authentication
- Phishing Basics
- Block / Report / Mute Features
- Targeted Ad
- Edited Image
- Stranger Online
- Healthy Habits
- Cross-link more answers to multiple chapters when a concept spans modules (e.g., privacy concepts that recur in Chapters 5, 6, and 7).
Low Priority
- Consider adding a Bloom-level field directly to chapter content for cross-validation.
- Consider an "FAQ search index" for fuzzy keyword search in the chatbot data.
- Re-run this report after Round 2 of FAQ additions to track score improvement.
Suggested Additional Questions
Based on coverage gaps and Bloom shortfalls, consider adding these in a follow-up pass:
Core Concepts (gap fillers):
- What is two-factor authentication, and why does it matter?
- What is phishing, and how do I spot it?
- What is the difference between blocking, muting, and reporting?
- What is a targeted ad, and how does it know about me?
- What is a stranger online, and why is the rule different from a stranger in real life?
Analyze / Evaluate / Create boosters:
- How is cyberbullying different from a one-time online conflict? (Analyze)
- Why does a viral post deserve more skepticism than a normal post? (Analyze)
- Which is more important — strong passwords or two-factor authentication? (Evaluate)
- When is it okay to ignore a mean comment, and when should I report it? (Evaluate)
- How would I design a Personal Pledge for my own family? (Create)
- How would I plan a one-week Digital Habit Tracker for myself? (Create)
Notes
- The FAQ deliberately follows the Grade 5 voice rules from
CLAUDE.md: short sentences, no slang, no platform names, no scary language, and no Maka admonitions (Maka is for chapter content only). - All links point to chapter or page files only — zero anchor fragments — to satisfy the hard rule about anchor link fragility.
- Source data:
docs/course-description.md,docs/learning-graph/concept-list.md,docs/glossary.md, and all 17 chapterindex.mdfiles (~50,000 words of source content).